Latest thinking

Unconscious Bias – knowing isn’t enough

Unconscious Bias – knowing isn’t enough

Unconscious bias is a snap decision based on instinct – it takes 30 milliseconds to make a decision based on...

New Years’ Resolutions – It’ll take more than good luck

New Years’ Resolutions – It’ll take more than good luck

  It’s that time of year again when gym membership goes through the roof, Weight Watchers meetings become bloated and...

Transport Disruption – Has your customer experience and reputation weathered storm Angus?

Transport Disruption – Has your customer experience and reputation weathered storm Angus?

Our transport infrastructure has taken a battering over the last week, but does this mean that great customer service gets...

The generation game

The generation game

  Winning hearts and minds across the 4 generations in our workplace Apologies to Generation Y’s  reading this, the title...

September is here – A time to do something for yourself

September is here – A time to do something for yourself

We are so lucky to have 4 seasons and 2 new years – January, the beginning of the calendar year.  ...

Women in Leadership – the unseen barriers

Women in Leadership – the unseen barriers

Women In Leadership – the unseen barriers (A summary adapted from HBR 2013) More and more companies recognise that building...

Learning from roots promotes change and innovation

Learning from roots promotes change and innovation

    It’s all change, in an effort to be lean, competitive, innovative, whatever the reason for change, we often...

Do you need a compelling case to invest in leadership development?   Look no further….

Do you need a compelling case to invest in leadership development? Look no further….

    We always strive to demonstrate the commercial benefits to our clients when they are investing in leadership development...

We are now a CMI Approved centre – Smart Wave !

We are now a CMI Approved centre – Smart Wave !

  It’s exciting times for Smart Working and Wave Learning as we combine our talents in a new partnership –...

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